Privacy Policy

1. General

This privacy policy sets out how Keith Chandler uses and protects any information that you give us when you use our website and services, and how you can change this.

Keith Chandler is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Keith Chandler privacy and cookie policies were last updated on 25 May 18, in order to comply with the EU General Data Protection Regulations that came into force. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

2. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

3. Information that we collect from you

There is one point at which we collect identifiable personal information from you:

  1. when you submit a query using our contact form

For this event, this privacy policy will tell you:

  1. why we are able to process your information 
  2. what purpose we are processing it for 
  3. whether you have to provide it to us
    how long we store it for 
  4. whether there are other recipients of your personal information or whether we intend to transfer it to another country, and 
  5. whether we do automated decision-making or profiling.

We do from time to time collect anonymised information such as your IP address by using cookies.  This is fully explained in our cookie policy, which can be found in the link in our Cookie Policy bar.

 

4. Your Rights

a. Right of confirmation

You have the right granted by the European legislator to obtain confirmation from us as to whether or not personal data concerning you is being processed. You may confirm whether this is the case by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..

b. Right of access

You have the right granted by the European legislator to obtain from us free information about your personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant you access to the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
  • the existence of the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject, any available information as to their source;
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Furthermore, you have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, you have the right to be informed of the appropriate safeguards relating to the transfer.

If you wish to avail yourself of this right of access, you may, at any time, contact This email address is being protected from spambots. You need JavaScript enabled to view it.. 

c. Right to rectification 

You have the right granted by the European legislator to obtain from us without undue delay the rectification of inaccurate personal data concerning yourself. Taking into account the purposes of the processing, the you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If you wish to exercise this right to rectification, you may, at any time, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

d. Right to erasure (Right to be forgotten) 

You have the right granted by the European legislator to obtain from us the erasure of personal data concerning you without undue delay, and the we have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary: 

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • You withdraw consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR. 
  • The personal data has been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a you wish to request the erasure of personal data stored by the Keith Chandler, you may, at any time, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

We shall promptly ensure that the erasure request is complied with immediately.

Where the we have made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that you have requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. We will arrange the necessary measures in individual cases.

e. Right of restriction of processing

You have the right granted by the European legislator to obtain from us, a restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data. 
  • The processing is unlawful and you oppose the erasure of the personal data and request instead the restriction of their use instead.
  • We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims.
  • You have objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of us override those of yourself.

If one of the aforementioned conditions is met, and you wish to request the restriction of the processing of personal data stored by the Keith Chandler, you may at any time contact This email address is being protected from spambots. You need JavaScript enabled to view it..  We will arrange the restriction of the processing in accordance with this policy

f. Right to data portability

You have the right granted by the European legislator, to receive the personal data concerning you, which was provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising your right to data portability pursuant to Article 20(1) of the GDPR, you have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, you may at any time contact This email address is being protected from spambots. You need JavaScript enabled to view it..

g. Right to object

You have the right granted by the European legislator to object, on grounds relating to your particular situation, at any time, to processing of personal data concerning you, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

We will no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

If we process personal data for direct marketing purposes, then you have the right to object at any time to processing of personal data concerning you for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the you object to us processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you by us for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, you may contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. In addition, you are free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use your right to object by automated means using technical specifications.

h. Automated individual decision-making, including profiling

You have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the you and us, or (2) is not authorised by Union or Member State law to which we are subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is not based on your explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the you and us, or (2) it is based on your explicit consent, we shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the our part, to express your point of view and contest the decision.

If you wish to exercise the rights concerning automated individual decision-making, you may, at any time, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

i. Right to withdraw data protection consent 

You have the right granted by the European legislator to withdraw your consent to processing of your personal data at any time. 

If you wish to exercise the right to withdraw the consent, you may, at any time, contact us atThis email address is being protected from spambots. You need JavaScript enabled to view it..

Please note that at the current time, Keith Chandler does not engage in any automated decision making or profiling.

5.    Specific Processing Activities

a)  Submitting a Contact Form enquiry
  • Purpose and Legal Basis for Processing
    • Our purpose for collecting this information is to allow us to repsond to your enquiry
    • The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.

  • What we need
    • Your name, email address, phone number(optional).

  • Why we need it
    • In order to respond to your enquiry.

  • What we do with it
    • It is stored securely on our email server.

  • How long we keep it
    • For up to 7 years in accordance with our obligations to HMRC.

  • What are your rights?
    • As described in the general rights section above.

  • Do we use any data processors?
    • No

 

6.  Contact Us

For more information about Keith Chandler's privacy practices, if you have questions, or if you would like to make a complaint, please contact Keith Chandler by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.